We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in EU.
We may receive information about you when you contact us directly, normally via our website or our Customer Service teams, whether to apply for one of our products or services or to make an enquiry or other request.
We will use your information (which we receive from you or third parties) for a variety of purposes, including:
– to provide or manage any information, products and services for which you have requested,
– to help us identify you when you contact us,
– to help us improve the quality of our products and services,
– to help us detect and prevent fraud and money laundering,
– to identify other products and services which might be of interest to you.
We do not share your data with any third parties, with the exception of:
– when we have been asked to provide information for legal or regulatory purposes,
– when we are preventing fraud/loss.
• Help remember and process your requests.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
We do not use tracking tools to collect personal information secretly without your consent, or to forward the information to third parties or marketing platforms, or to link information with personal information, etc.
We may use your information to contact you with news on products and services, which may be of interest to you and occasionally for market research purposes.
We may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.
You can opt out from receiving marketing communications from us by calling us or by writing to us.
We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you that when providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above.
You have a right to ask what information we hold about you.
You may contact us at the address below for these purposes.
Under the EU General Data Protection Regulation (“GDPR”), you have the right to request a copy of your personal data stored at Med Waves Ltd (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR) or deletion (Article 17 GDPR) of your personal data stored at Med Waves Ltd. You may email our Data Protection Officer :
If a European Union resident is dissatisfied with the handling of your personal data by Med Waves Ltd, you have the right to object to processing of your personal data at any time (Article 21 GDPR).
Med Waves Ltd.