Introduction to GDPR

This is the privacy policy of Med Waves Ltd, Athens, Greece.

We may update this privacy policy from time to time by publishing the amended version on our websites.

This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in EU.

 

How do we receive your information?

We may receive information about you when you contact us directly, normally via our website or our Customer Service teams, whether to apply for one of our products or services or to make an enquiry or other request.

Using your information

We will use your information (which we receive from you or third parties) for a variety of purposes, including:

– to provide or manage any information, products and services for which you have requested,

– to help us identify you when you contact us,

– to help us improve the quality of our products and services,

– to help us detect and prevent fraud and money laundering,

– to identify other products and services which might be of interest to you.

We do not share your data with any third parties, with the exception of:

– when we have been asked to provide information for legal or regulatory purposes,

– when we are preventing fraud/loss.

Cookies

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process your requests.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled. It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

We do not use tracking tools to collect personal information secretly without your consent, or to forward the information to third parties or marketing platforms, or to link information with personal information, etc.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://www.google.com/privacypolicy.html. We use HotJar to track what users click on and engage with on this site. Morever, we use Cloudflare for perfomance reasons as a CDN network. This saves a cookie “__cfduid” to apply security settings on a per-client basis. This cookie is strictly necessary for Cloudflare’s security features and cannot be turned off.

 

Informing you about our products and services

We may use your information to contact you with news on products and services, which may be of interest to you and occasionally for market research purposes.

We may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.

You can opt out from receiving marketing communications from us by calling us or by writing to us.

We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you that when providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above.

Providing information to us

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You have a right to ask what information we hold about you.

You may contact us at the address below for these purposes.

 

Rights of European Union Residents

Under the EU General Data Protection Regulation (“GDPR”), you have the right to request a copy of your personal data stored at Med Waves Ltd (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR) or deletion (Article 17 GDPR) of your personal data stored at Med Waves Ltd. You may email our Data Protection Officer :

[email protected]

If a European Union resident is dissatisfied with the handling of your personal data by Med Waves Ltd, you have the right to object to processing of your personal data at any time (Article 21 GDPR).

Many thanks.

Med Waves Ltd.

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